You can change which specific notifications you want for each resident/patient. For example, in the image below, the red dots under Fall and Sitting on floor indicate that you will receive alarms for these two activities. The yellow dots under Standing and Sitting on bed edge indicate that you will receive warnings for these activities. The gray dots under all other activities indicate that they are set to silent.

A resident’s/patient’s notification settings are shared across all staff. So if you choose for someone to trigger an alarm on Standing, all of your colleagues will also receive an alarm when that person stands up.

To learn more about each type of risk setting read here:

Types of notification you can receive

The notification settings menu. The red dot under ‘Fall’, and ‘Sitting on floor’ indicates that you will receive alarms on those two actions, the yellow dots under ‘standing’ and ‘sitting on edge og bed’ indicate that you will receive a warning on those two actions. They gray dots under all the other actions indicate that they are set to silent.

The notification settings menu. The red dot under ‘Fall’, and ‘Sitting on floor’ indicates that you will receive alarms on those two actions, the yellow dots under ‘standing’ and ‘sitting on edge og bed’ indicate that you will receive a warning on those two actions. They gray dots under all the other actions indicate that they are set to silent.

Find Notification Settings on Desktop

  1. Click on the resident’s/patient’s card to open their information page.
  2. You can use the quick settings directly from the small notification window.
  3. Click the small arrow on the notification window to expand it.
  4. Adjust the settings as needed.

The minimised notifications box found in the information panel

The minimised notifications box found in the information panel

The expanded notifications box, with the ability to customise individual notification settings

The expanded notifications box, with the ability to customise individual notification settings

Find Notification Settings on Mobile

Notifications work the same way on mobile as on the computer.

  1. Tap the resident’s/patient’s card.
  2. Scroll down to their notification settings.
  3. Use the quick setting (low/normal/medium/high) to quickly adjust settings.
  4. Scroll left and right through the activity list to see all settings.